Refunds and Exchange Information

Because we are customers ourselves and we know it can be frustrating when the purchase is not quite right, we offer a complete “no fuss” guarantee to all our customers. If your goods are damaged or if you receive an incorrect product, we would be happy to give you the following alternatives :

  • Exchange the goods for an alternative of your choice to equal value.
  • Replace the goods with same item.
  • We offer only Exchange and Replacement. We will not refund the amount.

At Quotes Store, every care is taken to ensure your poster, art print, or merchandise is well packed before it is dispatched. We take extreme measures to ensure that your order arrives in pristine condition. However due to the delicate nature of these products, in rare circumstances, items can arrive damaged. We are unable to take responsibility for any loss to products in transit. But we will make contact with the relevant courier to track your package or initiate a claim for lost products.

In case of damaged products, contact must be made within 24 hours of receipt of the products by email at [email protected] notifying us of any damage to the product. Upon return, the article will undergo a quality control check to ensure the quality problem is found to be our responsibility rather than misuse or abuse of the product outside of our control. Once the returned product passes the quality control check to ensure it is unused and in its original packaging stage, an exchange will be dispatched. The posters, art prints, or merchandise must be returned in their original mailing tubes, and in their original packaging (where possible).

Please follow these steps if you have received damaged items.

  1. Email [email protected] with your (Order number)_returns in the subject field (within 24 hours of receipt of the products).
  2. Describe in as much detail as possible the damage to your product and attach photographic evidence detailing the damage to the product.
  3. We will contact you within 24 hours to initiate your refund or send a replacement item as required.
  4. Return your parcel at following Address:
    Quotes Store, 7/114, Sector 7.
    Malviya Nagar, Jaipur (Raj.), India,
    302017

Orders can be canceled anytime before they are dispatched without any extra costs.

Contact Details:

Call: +91-8824823011

Mail: [email protected]

To play it fair, we would like to advise you to choose carefully, we do not give a refund simply because you changed your mind. Sale products will not be exchanged or refunded. Sale products are a final sale only.